Why Order the worldmobile eSIM?
Transform your mobile into a global connectivity hub for 5 years of seamless travel. Enjoy unlimited high-speed data and voice calls worldwide, ensuring uninterrupted connectivity on layovers, single-country trips, or multi-country adventures throughout the next 5 years.
How to Use worldmobile eSIM?
Order now to receive your worldmobile eSIM via email. Install it once in just a few minutes and enjoy seamless connectivity across 120 destinations for 5 years. Before each trip, simply turn on your eSIM to receive an SMS with your balance and a top-up link for 3, 7, 15, or 30 days of unlimited high-speed data during your travels.
Where Can I Use the eSIM?
Enjoy high-speed data and voice calls in 120 destinations, including France, USA, Italy, Mexico, Australia, UK, and more. Visit our ‘Destinations page‘ for the full list.
Can I Use It in Multiple Destinations?
Yes, it connects automatically to 250 networks in 120 destinations over 5 years, perfect for single-country trips, multiple countries, or connecting flights.
Which Destinations Offer Unlimited Data?
Unlimited data is available worldwide in 80 major destinations. Other destinations offer 1GB for 3 days, 2GB for 7 days, 3GB for 15 days, and 4GB for 30 days. Visit our ‘Destinations page‘ for the full list.
Can I Test the eSIM Before Traveling?
Yes, we offer a 200MB free trial in your home country to ensure the eSIM works properly on your device before your trip.
Which Languages Do You Support?
We support 32 major languages, such as English, Deutsch, Español, Français, 中文, Pусский, 日本語, Italiano, Türkçe, Português, 한국어, Nederlands, and more.
Can I Use WhatsApp While Abroad?
Yes, you can use WhatsApp with your home number while using the worldmobile eSIM.
Why Are Voice Calls Important Abroad?
Voice calls are crucial for contacting essential services like hotels, restaurants, and clinics that may not be available via WhatsApp.
Do I Get a Phone Number?
Yes, you’ll receive a +44 number via SMS at no cost. This number lets you make and receive calls and SMS. Dial any number, and you’ll receive an SMS with your +44 number, valid for 30 days.
Can I Make and Receive Calls?
Yes, the eSIM provides a +44 number with 20 minutes for international, local, and incoming calls, valid for 5 years.
Can I Send and Receive SMS?
You can receive SMS to your +44 number, but sending SMS is not supported.
Can I Use My Mobile Abroad?
Yes, if your phone is SIM-unlocked and supports global frequencies. Check frequency compatibility for destinations like the USA, Canada, China, Japan, India, and Argentina.
Can I Use It with a Tablet or as a Hotspot?
Yes, it works with eSIM-compatible tablets and can be used as a Wi-Fi hotspot.
Why Avoid Public Wi-Fi?
Public Wi-Fi is unsecured. The worldmobile eSIM offers safe, reliable connectivity via secure cellular networks.
Which devices support eSIM?
Most recent smartphones support eSIM, including iPhone 11-16 and Samsung S20-S24 models.
How Can I Check if My Phone Supports eSIM?
Go to Settings > Use the Search bar and type ‘eSIM‘. If ‘eSIM‘ appears and you can select it to Add eSIM, your device supports eSIM.
How Can I Order the worldmobile eSIM?
Visit worldmobile.com and click the ‘Get Unlimited eSIM’ button.
When Should I Install My worldmobile eSIM?
Install it as soon as you receive the QR code via email. Your data plan will activate automatically when you land abroad.
How Can I Install the worldmobile eSIM?
After ordering, you’ll receive an email with your eSIM as a downloadable QR code.
iPhone: Go to Settings > Cellular (or Mobile Data) > Add Cellular Plan or Add eSIM
Samsung: Go to Settings > Connections > SIM Manager > Add Mobile Plan or Add eSIM
Simply scan the QR code and follow the prompts.
How Can I Find the eSIM After Installation?
iPhone: Settings > Cellular (or Mobile Data) > eSIM (below “Primary”) > Tap the last row, enter “worldmobile”, and tap Done.
Samsung: Settings > Connections > SIM Manager > eSIM worldmobile.
How Can I Check If My Phone Is Unlocked?
iPhone: Settings > General > About > Carrier Lock > No SIM restrictions
Samsung: Settings > Connections > Mobile networks > Network operators
If the option appears, your device is unlocked.
What if I Can’t Install the eSIM?
If your phone doesn’t support eSIM, forward the QR code to a friend or family member. If it’s locked, contact your carrier to unlock it, or use an unlocked device as a Wi-Fi hotspot.
Can I Reinstall the worldmobile eSIM?
No, the eSIM can only be installed on one device. If your phone is lost, you’ll need to order a new eSIM, as the plan and top-up are non-transferable.
How Can I Make a Top-up?
Simply Turn on your eSIM and you’ll receive an SMS with a link to check balance and top-up if needed. The Top-up options are to add Data for 3, 7, 15, or 30-days and/or to add Calls for 40 or 80 minutes.
Which Data Plan Should I Choose?
Your data plan activates automatically upon landing. Choose from 3-day, 7-day, 15-day, or 30-day plan based on your trip duration. For a 5-day trip, the 7-day plan is ideal, providing flexibility in case of flight changes.
Can I Use the Data Plan at Home?
No, the data plan (3, 7, 15, or 30 days) activates only when you land abroad and cannot be used in your home country.
What Should I Do for My Next Trip?
Turn on your eSIM, and you’ll receive an SMS with a link to check your balance and top-up. Simply top up your eSIM with a 3-day, 7-day, 15-day, or 30-day data plan. Your eSIM and call minutes remain valid for 5 years.
How Can I Top Up Call Minutes?
Each data plan (except the 3-day plan) includes 20 minutes of calls. To add more minutes, turn on your eSIM and receive an SMS with a link to top up: 40 minutes for $10 or 80 minutes for $20. Call minutes are valid for 5 years and can be used across multiple trips.
What Does "Valid for 5 Years" Mean?
The worldmobile eSIM and 20 call minutes are valid for 5 years across multiple trips. Most other eSIMs last only 30 days.
What Are the Supported Destinations?
Visit the Destinations page to see all 120 supported destinations of the worldmobile eSIM.
Can I Use the worldmobile eSIM at Home?
Yes, the eSIM auto-connects to 250 networks in 120 destinations. Use the 200MB free trial to test it at home, make international calls with your call minutes, and browse the internet (20 call minutes = 500MB of data).
Can I Exceed My Balance?
No, you cannot exceed your balance, unlike roaming with your home carrier, which can lead to high charges.
Can I Get a Refund for Unused Balance?
No, but the eSIM is valid for 5 years, so you can use it on future trips.
Can I Transfer My Balance to a New eSIM?
No, balances cannot be transferred between eSIMs.
What If I Lose My eSIM?
You will need to purchase a new one.
Are There Any Recurring Fees?
No, the eSIM is a one-time payment: $9.90 USD for 3 days, $19.90 USD for 7 days, $29.90 USD for 15 days or $39.90 USD for 30 days. The plans for 7, 15 and 30 days include 20 call minutes, valid for 5 years, alongside your selected unlimited high-speed data plan, available worldwide.
Why Is My Purchase Risk-Free?
If you can’t install the worldmobile eSIM, you’ll receive a full refund. Simply enter the eSIM number in the ‘Cancel my eSIM‘ form within 30 days of purchase.
Are My Payments Secure?
Yes, all payments are 100% secure with SSL encryption and PCI compliance.
Which Payment Method Can I Use?
You can pay with major credit cards, debit cards, and PayPal.
What If My Payment Didn’t Go Through?
Try again or use a different payment method.
Can I Get a Payment Receipt?
Yes, click ‘Generate Receipt‘, enter your order ID and name, then click ‘Submit.’
Can I Cancel and Get a Refund?
Yes, request a refund within 30 days if the eSIM hasn’t been installed. If your device is locked, try using another device as a Wi-Fi hotspot. To cancel, click ‘Cancel My Order’, enter your eSIM ID (found in the email you received along with the eSIM QR code), and receive a refund to your payment method.
What Should I Do Before Traveling Abroad?
Simply activate your worldmobile eSIM, and you’ll receive an SMS with your balance and top-up options. If a top-up is needed, choose your preferred travel duration (3, 7, 15, or 30 days) to enjoy unlimited high-speed data from the moment you land.
What to Do Upon Landing Abroad?
- Turn ON your worldmobile eSIM and turn OFF your home SIM to avoid roaming charges.
- Activate Data Roaming:
- iPhone: Go to Settings > Cellular (or Mobile Data) > eSIM / Cellular Data Options.
- Samsung: Go to Settings > Connections > Mobile Networks.
- Android: Go to Settings > Search for ‘Roaming’ > Select ‘Always’.
By following these simple steps, you’ll be ready to enjoy unlimited high-speed data without any hassle.
How Can I Make Calls While Abroad?
To make a call, dial from your contacts or manually enter the number using the format:
+ Country Code – Area Code (without 0) – Phone Number
If you receive a callback, simply answer to connect.
How Can I Receive an SMS While Abroad?
You can receive SMS messages on the +44 number linked to your worldmobile eSIM. To obtain your +44 number, simply dial any number, and it will be sent to you via SMS. Receiving SMS worldwide is completely free of charge.
How Can I Receive an SMS to My Mobile Number?
Receiving SMS worldwide is free of charge. To receive an SMS, simply turn off your worldmobile eSIM and turn on your home SIM for a couple of minutes. Once you’ve received the SMS, switch back to your worldmobile eSIM.
How to Resolve Any Issue?
- Restart your mobile device.
- Turn on your eSIM and you’ll receive an SMS with a link to check your balance and top-up.
- Ensure your eSIM is ON and your home SIM is OFF.
What to Do If My Mobile Is Locked?
Contact your mobile carrier to obtain an unlock code, or alternatively, use another phone as a Wi-Fi hotspot.
How to Resolve Calling Issues?
Dial: *126* Country Code – Area (without 0) – Phone Number, and answer the callback.
How to Resolve Network Reception Issues?
Manually select a different network until you’re connected:
iPhone: Go to Settings > Cellular (or Mobile Data) > eSIM > Network Selection > Turn off Auto.
Samsung: Go to Settings > Connections > Mobile Networks > Network Operators > eSIM > Turn off Auto.
Android: Go to Settings > SIM Cards & Mobile Networks > eSIM > Mobile Networks > Turn off Auto.
How to Resolve Internet Connectivity Issues?
Ensure Data Roaming is ON and restart your phone.
If this doesn’t help, manually select a different network until you are connected (refer to the guidance in the previous question). If the issue persists, set up the APN:
iPhone: Go to Settings > Cellular (or Mobile Data) > eSIM > Cellular Data Network > APN: mobiledata (delete “internet”).
Android: Go to Settings > Search ‘Access Point Names’ > eSIM > Add New APN (+) > Name: worldmobile & APN: mobiledata > Save & Select.
worldmobile » Support
Support Center
Find quick answers for ordering, installation, and troubleshooting your global connection
Free Wi-Fi can cost you everything. 1 in 5 travelers gets hacked abroad. Don’t risk your data.
Yes, it works with eSIM-compatible tablets and can be used as a Wi-Fi hotspot for other devices.
Probably yes - most modern smartphones support eSIM, including iPhone 11–17 and Samsung Galaxy S20–S25.
You can receive SMS to the +44 number of the eSIM, but there is no possibility to send SMS.
Yes, the eSIM provides a +44 number with 20 minutes for international, local, and incoming calls, valid for 5 years.
Yes, dial any number, such as +120, to check your balance and receive a +44 number via SMS at no cost. This number allows you to make and receive calls, as well as receive incoming SMS. It is valid for 30 days before being replaced with a new number.
Voice calls are essential when traveling abroad for contacting with hotels, restaurants, clinics, and other important services that may not be reachable via WhatsApp.
Yes, you can continue using WhatsApp with your home number when using the worldmobile eSIM.
We support over 50 major languages, including the following: English, Deutsch, Español, Français, 中文, Русский, 日本語, Italiano, Türkçe, Português, 한국어, Nederlands.
Yes, since our eSIM works globally, we offer a 200MB free trial in your home country to ensure it works properly on your mobile, giving you peace of mind for your upcoming trip.
Order the Unlimited eSIM and receive it instantly by email. Install it in minutes and enjoy seamless connectivity across 120 destinations for all your trips over 5 years. Before each trip, simply turn on your eSIM to receive an SMS with your balance and a top-up link, allowing you to choose Unlimited high-speed data for 3, 7, 14, or 21 days.
Yes, it automatically connects you to 250 networks in 120 destinations over 5 years, making it ideal for all your upcoming trips, whether to a single country, multiple countries, or trips with connecting flights.
You can enjoy unlimited data and voice calls worldwide, including in France, Spain, the USA, Italy, Turkey, Mexico, Thailand, Germany, China, the UK, Japan, Greece, Malaysia, Canada, Switzerland, Australia, and more. Visit our Destinations page for the full list.
You can enjoy unlimited data and voice calls worldwide, including in France, Spain, the USA, Italy, Turkey, Mexico, Thailand, Germany, China, the UK, Japan, Greece, Malaysia, Canada, Switzerland, Australia, and more. Visit our Destinations page for the full list.
Travel freely with the world’s 1st Global eSIM with Unlimited Data, offering local rates for high-speed 4G/5G data and voice calls in 120 destinations. Install it once and enjoy 5 years of unlimited data and voice calls, giving you peace of mind and significant savings on all your trips.
Most recent smartphones support eSIM, including iPhone models 11 through 17 and Samsung models S20 through S25.
Simply choose your trip’s data plan duration, click “Get Unlimited eSIM” and complete your order.
You can install it immediately after receiving the QR code via email. However, your data plan for 3, 7, 14, or 21 days will only activate automatically when you land abroad.
After ordering, check your email for the QR code.
iPhone: Go to Settings > Cellular > Add Cellular Plan or Add eSIM
Samsung: Go to Settings > Connections > SIM Manager > Add Mobile Plan or Add eSIM
Scan the QR code and follow the prompts.
iPhone: Settings > Cellular > eSIM (below “Primary”) > Tap the last row, enter “worldmobile,” and tap Done.
Samsung: Settings > Connections > SIM manager > eSIM worldmobile
iPhone: Go to Settings > Cellular / Mobile Service > Add Cellular Plan or Add eSIM
Samsung: Go to Settings > Connections > SIM manager > Add mobile plan or Add eSIM
Other devices: In Settings > Search for “eSIM”
If the option appears, your device supports eSIM.
iPhone: Settings > General > About > Carrier Lock > No SIM restrictions
Samsung: Settings > Connections > Mobile networks > Network operators
If the option appears, your device is unlocked.
No, the eSIM can be installed on one device only. If your phone is lost, you must order a new eSIM, as the plan and top-up are non-transferable.
If your phone doesn’t support eSIM, forward the QR code to a friend or family member. If your phone is locked, contact your carrier to unlock it or use an unlocked device as a Wi-Fi hotspot.
You will need to purchase a new one.
No, balances cannot be transferred between eSIMs.
No, but since the eSIM is valid for 5 years, you can use it on future trips.
No, exceeding your balance isn’t possible, unlike roaming with your home carrier, which can result in high charges.
Yes, the worldmobile Global eSIM auto-connects to 250 networks in 120 destinations. You can use the 200MB free trial to test it before traveling, make international calls from home using your call minutes, and browse the internet (20 call minutes equals 500MB of data).
You can find all the 120 supported destinations of the worldmobile eSIM on the Destinations page.
You can use the Global eSIM and the 20 call minutes for 5 years on multiple trips. Most other eSIMs only last 30 days.
Every time you purchase a data plan, you get 20 call minutes included. Need more? Simply dial +120 from your worldmobile eSIM to instantly top up 40 minutes for $10 or 80 minutes for $20. All call minutes are valid for 5 years, so you can use them across multiple trips with total peace of mind.
- Turn on your worldmobile eSIM.
- You will receive an SMS showing your remaining credit and a top-up link.
- Select your data plan duration for the trip (3, 7, 14, or 21 days) and complete the purchase.
Your eSIM and call minutes remain valid for 5 years, allowing you to use them across multiple trips.
No. Your selected data plan (3, 7, 14, or 21 days) activates automatically when you land abroad and will not be used in your home country.
Your data plan activates automatically upon landing. Choose a 3, 7, 14, or 21-day plan based on your trip length. For example, for a 12-day trip, the 14-day plan ensures uninterrupted coverage, even in case of flight delays.
Simply turn on your worldmobile eSIM and you’ll receive an SMS with your remaining balance and a top-up link.
Yes, you can request a full refund within 30 days if the eSIM has not been installed. If your device is locked, you may use another device as a Wi-Fi hotspot during your trip.
If you still wish to cancel, simply click “Cancel My eSIM,” enter your eSIM ID (found in the email you received with your eSIM QR code), and a full refund will be issued to the same payment method used for purchase.
Yes, click ‘Generate Receipt‘, enter your order ID and name, then click ‘Submit.’
Try again or use a different payment method.
You can pay with major credit cards, debit cards, and PayPal.
Yes, all payments are 100% secure with SSL encryption and PCI compliance.
If you are unable to install the worldmobile eSIM for any reason, you are eligible for a full refund within 30 days. Simply click “Cancel My eSIM,” enter your eSIM ID (found in the email you received with your eSIM QR code), and a full refund will be issued to the same payment method used for purchase.
No. You will receive the worldmobile eSIM as a QR code via email, including 20 voice call minutes valid for 5 years, along with your chosen Unlimited Global high-speed data plan - all for a one-time payment of $9.90 USD (3 days), $19.90 USD (7 days), $29.90 USD (14 days), or $39.90 USD (21 days).
Receiving SMS worldwide is free of charge. Turn OFF your worldmobile eSIM and turn ON your home SIM for 1-2 minutes to receive the SMS, then switch back.
SMS can be received on the +44 number of the worldmobile eSIM, and receiving SMS worldwide is free of charge.
Dial from your contacts or use +Country Code - Area Code (without 0) - Number. Answer the callback if prompted.
- Balance & Top-up: +120
- eSIM numbers: +170
- Support: +180
Turn ON your World Mobile eSIM and turn OFF your home SIM.
Activate Data Roaming:
iPhone: Go to Settings > Cellular > eSIM / Cellular Data Options
Samsung: Go to Settings > Connections > Mobile Networks
Android: Go to Settings > Search for ‘Roaming’ > Select ‘Always’
- Turn on your worldmobile eSIM.
- You will receive an SMS showing your remaining credit and a top-up link.
- Select your data plan duration for the trip (3, 7, 14, or 21 days) and complete the purchase.
Your eSIM and call minutes remain valid for 5 years, allowing you to use them across multiple trips.
Ensure Data Roaming is ON and restart your phone.
If this doesn’t help, manually select a different network until you are connected (refer to the guidance in the previous question).
If the issue persists, set up the APN:
iPhone: Go to Settings > Cellular > eSIM > Cellular Data Network > APN: mobiledata (delete “internet”).
Android: Go to Settings > Search ‘Access Point Names’ > eSIM > Add New APN (+) > Name: worldmobile & APN: mobiledata > Save & Select.
Manually select a different network until connected:
iPhone: Go to Settings > Cellular > eSIM > Network Selection > Turn off Auto
Samsung: Go to Settings > Connections > Mobile Networks > Network Operators > eSIM > Turn off Auto
Android: Go to Settings > SIM cards & Mobile Networks > eSIM > Mobile Networks > Turn off Auto
Dial: *126* Country code – Area code (No 0) – Tel # (answer the callback).
Contact your mobile carrier for an unlock code or use another phone as a Wi-Fi hotspot.
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Restart your mobile device.
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Turn ON your eSIM to receive an SMS with your balance and a top-up link, if needed.
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Make sure your eSIM is ON and your home SIM is OFF.