Why Order the worldmobile eSIM?
Transform your mobile into a global connectivity hub for 5 years of seamless travel. Enjoy unlimited high-speed data and voice calls worldwide, ensuring uninterrupted connectivity on layovers, single-country trips, or multi-country adventures throughout the next 5 years.
How to Use worldmobile eSIM?
Order now to receive your worldmobile eSIM via email. Install it once in just a few minutes and enjoy seamless connectivity across 120 destinations for 5 years. Before each trip, simply turn on your eSIM to receive an SMS with your balance and a top-up link for 3, 7, 15, or 30 days of unlimited high-speed data during your travels.
Where Can I Use the eSIM?
Enjoy high-speed data and voice calls in 120 destinations, including France, USA, Italy, Mexico, Australia, UK, and more. Visit our ‘Destinations page‘ for the full list.
Can I Use It in Multiple Destinations?
Yes, it connects automatically to 250 networks in 120 destinations over 5 years, perfect for single-country trips, multiple countries, or connecting flights.
Which Destinations Offer Unlimited Data?
Unlimited data is available worldwide in 80 major destinations. Other destinations offer 1GB for 3 days, 2GB for 7 days, 3GB for 15 days, and 4GB for 30 days. Visit our ‘Destinations page‘ for the full list.
Can I Test the eSIM Before Traveling?
Yes, we offer a 200MB free trial in your home country to ensure the eSIM works properly on your device before your trip.
Which Languages Do You Support?
We support 32 major languages, such as English, Deutsch, Español, Français, 中文, Pусский, 日本語, Italiano, Türkçe, Português, 한국어, Nederlands, and more.
Can I Use WhatsApp While Abroad?
Yes, you can use WhatsApp with your home number while using the worldmobile eSIM.
Why Are Voice Calls Important Abroad?
Voice calls are crucial for contacting essential services like hotels, restaurants, and clinics that may not be available via WhatsApp.
Do I Get a Phone Number?
Yes, you’ll receive a +44 number via SMS at no cost. This number lets you make and receive calls and SMS. Dial any number, and you’ll receive an SMS with your +44 number, valid for 30 days.
Can I Make and Receive Calls?
Yes, the eSIM provides a +44 number with 20 minutes for international, local, and incoming calls, valid for 5 years.
Can I Send and Receive SMS?
You can receive SMS to your +44 number, but sending SMS is not supported.
Can I Use My Mobile Abroad?
Yes, if your phone is SIM-unlocked and supports global frequencies. Check frequency compatibility for destinations like the USA, Canada, China, Japan, India, and Argentina.
Can I Use It with a Tablet or as a Hotspot?
Yes, it works with eSIM-compatible tablets and can be used as a Wi-Fi hotspot.
Why Avoid Public Wi-Fi?
Public Wi-Fi is unsecured. The worldmobile eSIM offers safe, reliable connectivity via secure cellular networks.
Which devices support eSIM?
Most recent smartphones support eSIM, including iPhone 11-16 and Samsung S20-S24 models.
How Can I Check if My Phone Supports eSIM?
Go to Settings > Use the Search bar and type ‘eSIM‘. If ‘eSIM‘ appears and you can select it to Add eSIM, your device supports eSIM.
How Can I Order the worldmobile eSIM?
Visit worldmobile.com and click the ‘Get Unlimited eSIM’ button.
When Should I Install My worldmobile eSIM?
Install it as soon as you receive the QR code via email. Your data plan will activate automatically when you land abroad.
How Can I Install the worldmobile eSIM?
After ordering, you’ll receive an email with your eSIM as a downloadable QR code.
iPhone: Go to Settings > Cellular (or Mobile Data) > Add Cellular Plan or Add eSIM
Samsung: Go to Settings > Connections > SIM Manager > Add Mobile Plan or Add eSIM
Simply scan the QR code and follow the prompts.
How Can I Find the eSIM After Installation?
iPhone: Settings > Cellular (or Mobile Data) > eSIM (below “Primary”) > Tap the last row, enter “worldmobile”, and tap Done.
Samsung: Settings > Connections > SIM Manager > eSIM worldmobile.
How Can I Check If My Phone Is Unlocked?
iPhone: Settings > General > About > Carrier Lock > No SIM restrictions
Samsung: Settings > Connections > Mobile networks > Network operators
If the option appears, your device is unlocked.
What if I Can’t Install the eSIM?
If your phone doesn’t support eSIM, forward the QR code to a friend or family member. If it’s locked, contact your carrier to unlock it, or use an unlocked device as a Wi-Fi hotspot.
Can I Reinstall the worldmobile eSIM?
No, the eSIM can only be installed on one device. If your phone is lost, you’ll need to order a new eSIM, as the plan and top-up are non-transferable.
How Can I Make a Top-up?
Simply Turn on your eSIM and you’ll receive an SMS with a link to check balance and top-up if needed. The Top-up options are to add Data for 3, 7, 15, or 30-days and/or to add Calls for 40 or 80 minutes.
Which Data Plan Should I Choose?
Your data plan activates automatically upon landing. Choose from 3-day, 7-day, 15-day, or 30-day plan based on your trip duration. For a 5-day trip, the 7-day plan is ideal, providing flexibility in case of flight changes.
Can I Use the Data Plan at Home?
No, the data plan (3, 7, 15, or 30 days) activates only when you land abroad and cannot be used in your home country.
What Should I Do for My Next Trip?
Turn on your eSIM, and you’ll receive an SMS with a link to check your balance and top-up. Simply top up your eSIM with a 3-day, 7-day, 15-day, or 30-day data plan. Your eSIM and call minutes remain valid for 5 years.
How Can I Top Up Call Minutes?
Each data plan (except the 3-day plan) includes 20 minutes of calls. To add more minutes, turn on your eSIM and receive an SMS with a link to top up: 40 minutes for $10 or 80 minutes for $20. Call minutes are valid for 5 years and can be used across multiple trips.
What Does "Valid for 5 Years" Mean?
The worldmobile eSIM and 20 call minutes are valid for 5 years across multiple trips. Most other eSIMs last only 30 days.
What Are the Supported Destinations?
Visit the Destinations page to see all 120 supported destinations of the worldmobile eSIM.
Can I Use the worldmobile eSIM at Home?
Yes, the eSIM auto-connects to 250 networks in 120 destinations. Use the 200MB free trial to test it at home, make international calls with your call minutes, and browse the internet (20 call minutes = 500MB of data).
Can I Exceed My Balance?
No, you cannot exceed your balance, unlike roaming with your home carrier, which can lead to high charges.
Can I Get a Refund for Unused Balance?
No, but the eSIM is valid for 5 years, so you can use it on future trips.
Can I Transfer My Balance to a New eSIM?
No, balances cannot be transferred between eSIMs.
What If I Lose My eSIM?
You will need to purchase a new one.
Are There Any Recurring Fees?
No, the eSIM is a one-time payment: $9.90 USD for 3 days, $19.90 USD for 7 days, $29.90 USD for 15 days or $39.90 USD for 30 days. The plans for 7, 15 and 30 days include 20 call minutes, valid for 5 years, alongside your selected unlimited high-speed data plan, available worldwide.
Why Is My Purchase Risk-Free?
If you can’t install the worldmobile eSIM, you’ll receive a full refund. Simply enter the eSIM number in the ‘Cancel my eSIM‘ form within 30 days of purchase.
Are My Payments Secure?
Yes, all payments are 100% secure with SSL encryption and PCI compliance.
Which Payment Method Can I Use?
You can pay with major credit cards, debit cards, and PayPal.
What If My Payment Didn’t Go Through?
Try again or use a different payment method.
Can I Get a Payment Receipt?
Yes, click ‘Generate Receipt‘, enter your order ID and name, then click ‘Submit.’
Can I Cancel and Get a Refund?
Yes, request a refund within 30 days if the eSIM hasn’t been installed. If your device is locked, try using another device as a Wi-Fi hotspot. To cancel, click ‘Cancel My Order’, enter your eSIM ID (found in the email you received along with the eSIM QR code), and receive a refund to your payment method.
What Should I Do Before Traveling Abroad?
Simply activate your worldmobile eSIM, and you’ll receive an SMS with your balance and top-up options. If a top-up is needed, choose your preferred travel duration (3, 7, 15, or 30 days) to enjoy unlimited high-speed data from the moment you land.
What to Do Upon Landing Abroad?
- Turn ON your worldmobile eSIM and turn OFF your home SIM to avoid roaming charges.
- Activate Data Roaming:
- iPhone: Go to Settings > Cellular (or Mobile Data) > eSIM / Cellular Data Options.
- Samsung: Go to Settings > Connections > Mobile Networks.
- Android: Go to Settings > Search for ‘Roaming’ > Select ‘Always’.
By following these simple steps, you’ll be ready to enjoy unlimited high-speed data without any hassle.
How Can I Make Calls While Abroad?
To make a call, dial from your contacts or manually enter the number using the format:
+ Country Code – Area Code (without 0) – Phone Number
If you receive a callback, simply answer to connect.
How Can I Receive an SMS While Abroad?
You can receive SMS messages on the +44 number linked to your worldmobile eSIM. To obtain your +44 number, simply dial any number, and it will be sent to you via SMS. Receiving SMS worldwide is completely free of charge.
How Can I Receive an SMS to My Mobile Number?
Receiving SMS worldwide is free of charge. To receive an SMS, simply turn off your worldmobile eSIM and turn on your home SIM for a couple of minutes. Once you’ve received the SMS, switch back to your worldmobile eSIM.
How to Resolve Any Issue?
- Restart your mobile device.
- Turn on your eSIM and you’ll receive an SMS with a link to check your balance and top-up.
- Ensure your eSIM is ON and your home SIM is OFF.
What to Do If My Mobile Is Locked?
Contact your mobile carrier to obtain an unlock code, or alternatively, use another phone as a Wi-Fi hotspot.
How to Resolve Calling Issues?
Dial: *126* Country Code – Area (without 0) – Phone Number, and answer the callback.
How to Resolve Network Reception Issues?
Manually select a different network until you’re connected:
iPhone: Go to Settings > Cellular (or Mobile Data) > eSIM > Network Selection > Turn off Auto.
Samsung: Go to Settings > Connections > Mobile Networks > Network Operators > eSIM > Turn off Auto.
Android: Go to Settings > SIM Cards & Mobile Networks > eSIM > Mobile Networks > Turn off Auto.
How to Resolve Internet Connectivity Issues?
Ensure Data Roaming is ON and restart your phone.
If this doesn’t help, manually select a different network until you are connected (refer to the guidance in the previous question). If the issue persists, set up the APN:
iPhone: Go to Settings > Cellular (or Mobile Data) > eSIM > Cellular Data Network > APN: mobiledata (delete “internet”).
Android: Go to Settings > Search ‘Access Point Names’ > eSIM > Add New APN (+) > Name: worldmobile & APN: mobiledata > Save & Select.
worldmobile » Support
Support Center
Find quick answers for ordering, installation, and troubleshooting your global connection
iPhone Support
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Free Wi-Fi can cost you everything.
Public Wi-Fi may be free - but it’s one of the easiest ways to get hacked abroad. Nearly 1 in 5 travelers faces cyber-attacks on unsecured networks. Don’t risk your banking apps, passwords, or personal data for “free” internet.
Yes, it works on eSIM-compatible tablets and can be used as a Wi-Fi hotspot for other devices.
Yes. If your device is unlocked and eSIM-compatible, you can use it abroad with the World Mobile eSIM. Install the eSIM after purchase, test it with the 200MB free trial, and your plan will activate automatically when you arrive in one of 120 destinations - with no SIM swaps or roaming fees.
You can receive SMS on the +44 number assigned to your World Mobile eSIM, but sending SMS is not supported.
Yes, the World Mobile eSIM provides a +44 virtual number with 20 call minutes for international and local outgoing calls, as well as incoming calls, valid for five (5) years.
Yes. Dial any number to receive a free +44 virtual number via SMS, enabling voice calls and SMS reception. The number is valid for 30 days and will then be replaced with a new one.
When traveling abroad, voice calls still matter - especially for hotels, restaurants, clinics, and other services not available on WhatsApp.
Yes! Travel the world without missing a message. Your WhatsApp works exactly like home - same number, same chats, no restrictions, anywhere.
We support 50+ languages, including English, German, Spanish, French, Chinese, Russian, Japanese, Italian, Turkish, Portuguese, Korean, and Dutch.
Yes! Our worldwide eSIM includes a 200MB free trial at home, so you can test it before traveling with confidence.
Order the World Mobile Unlimited eSIM and receive it instantly by email. Install it in minutes and stay connected across 120 destinations for up to five (5) years.
Before each trip, turn on your eSIM to receive an SMS and email with a link to manage your balance and top up an Unlimited data plan (3, 7, 14, or 21 days), which activates when you are abroad.
Yes, the World Mobile eSIM automatically connects to 250 networks across 120 destinations over five (5) years, making it ideal for single-country trips, multi-country journeys, and trips with connecting flights.
Enjoy Unlimited Data and international voice calls across our supported destinations worldwide - including France, Spain, the USA, Italy, Turkey, Mexico, Thailand, Germany, China, the UK, Japan, Greece, Malaysia, Canada, Switzerland, Australia, and more. Visit the Destinations page to view the full list of supported countries.
You can use the eSIM across 120 supported destinations, with high-speed data and international voice calls, including France, Spain, the USA, Italy, Turkey, Mexico, Thailand, Germany, China, the UK, Japan, Greece, Malaysia, Canada, Switzerland, Australia, and more. Visit the Destinations page to see the full list of supported countries.
World Mobile Unlimited eSIM is the world’s first Global eSIM with unlimited 5G/4G data worldwide. Unlike single-country eSIMs, install it once and use it on every trip abroad for up to five (5) years, with no subscriptions or recurring fees.
From quick layovers to single-country visits or multi-country adventures, enjoy seamless global connectivity wherever you travel. Starting from USD $9.90 per trip, simply top up with a 3-day, 7-day, 14-day, or 21-day plan whenever you travel.
Upgrade your life with total freedom on every trip abroad.
Most modern smartphones support eSIM, including iPhone 11-17 and Samsung Galaxy S20-S25 models. To check compatibility, go to Settings, search for eSIM, and confirm that you can add an eSIM.
Simply choose your data plan duration, click “Get Unlimited eSIM,” and complete your order.
Immediately after placing your order and receiving the QR code by email - it remains valid for five (5) years. Your 3-day, 7-day, 14-day, or 21-day data plan will activate automatically only when you are abroad.
After purchase, you’ll receive a QR code by email. Simply scan it in your device’s settings:
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iPhone: Settings → Cellular → Add eSIM
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Samsung: Settings → Connections → SIM Manager → Add eSIM
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Pixel: Settings → Network & Internet → SIMs → Add eSIM
You’ll be connected and ready to roam in just minutes.
iPhone
Go to Settings → Cellular → eSIM (below “Primary”).
Tap the last row, enter worldmobile, then tap Done.
Samsung
Go to Settings → Connections → SIM Manager, then select eSIM worldmobile.
iPhone
Go to Settings → Cellular / Mobile Service → Add Cellular Plan or Add eSIM.
Samsung
Go to Settings → Connections → SIM Manager → Add Mobile Plan or Add eSIM.
Other devices
Go to Settings and search for “eSIM.”
If the option appears, your device supports eSIM.
iPhone
Go to Settings → General → About → Carrier Lock
If it shows “No SIM restrictions,” your device is unlocked.
Samsung
Go to Settings → Connections → Mobile networks → Network operators
If the option appears, your device is unlocked.
No. Each eSIM can be installed on one device only. If your phone is lost, a new eSIM must be purchased, as plans and top-ups cannot be transferred.
If your phone doesn’t support eSIM, you may forward the QR code to a friend or family member with a compatible device. If your phone is locked, please contact your carrier to request an unlock, or use an unlocked device as a Wi-Fi hotspot during your trip.
Alternatively, you may cancel your order by submitting your eSIM ID through the “Cancel my eSIM” form within 30 days of purchase, and you will receive a full refund to your original payment method.
We send the top-up link by SMS and email when your eSIM is turned ON. Please check your email (including spam or junk folders), restart your device, ensure you have network signal, and confirm that your eSIM is turned ON.
You’ll need to purchase a new eSIM.
No - balances on one eSIM cannot be transferred to another eSIM.
No - but the good news is that your eSIM remains valid for 5 years, ready to use on all your future trips.
No. Your usage is limited to your available balance, so you won’t encounter surprise charges like with traditional roaming.
World Mobile plans activate only when you are abroad. However, the eSIM can auto-connect in 120 destinations and includes 200MB of free trial data, valid for up to three (3) days from the start of internet usage, allowing you to test the service in your home country for peace of mind before traveling.
You can find the full list of 120 supported destinations for the World Mobile eSIM on the Destinations page.
You can use the World Mobile Global eSIM and the 20 international call minutes for five (5) years across multiple trips. Most other eSIMs expire after just 30 days.
Every time you purchase a data plan, 20 international call minutes are included. Need more? Simply turn on your World Mobile eSIM and you’ll receive an SMS and email with your balance and a top-up link - instantly add 40 minutes for $10 or 80 minutes for $20.
All call minutes remain valid for five (5) years, so you can use them across multiple trips.
- Turn on your World Mobile eSIM.
- You’ll receive an SMS and email with a link to check your balance and view top-up options.
- Choose the data plan duration that best fits your trip (3, 7, 14, or 21 days) and complete your purchase.
FYI: Your eSIM and call minutes are valid for five (5) years, so you can use them across multiple trips.
No. Your plan activates only when you travel abroad - but you can test your eSIM at home with 200MB of free trial data for peace of mind.
Your data plan activates automatically when you arrive abroad. Choose a 3-day, 7-day, 14-day, or 21-day plan based on your trip length.
For example, for a 12-day trip, selecting the 14-day plan ensures uninterrupted coverage, even in the event of flight delays.
Simply turn on your World Mobile eSIM, and you’ll receive an SMS and email with a link to view your remaining balance and top-up options.
You may receive a full refund within 30 days of purchase, provided the eSIM has not been installed on a mobile device. If your device is locked, you may use another device as a Wi-Fi hotspot during your trip.
If you still wish to cancel, simply click “Cancel my eSIM,” enter your eSIM ID (found in the email containing your QR code), and we will issue a full refund to your original payment method.
Yes - just click “Generate Receipt,” enter your order number and the name you want on the receipt, then click “Submit.”
Please try again, or choose a different payment method.
We accept major credit cards, debit cards, and PayPal.
Yes - your payments are 100% secure, using SSL encryption and PCI-compliant systems.
If you are unable to install the World Mobile eSIM for any reason, you are eligible for a full refund within 30 days of purchase. Simply click “Cancel my eSIM,” enter your eSIM ID (found in the email containing your eSIM QR code), and the refund will be issued to the same payment method used for the purchase.
No. You will receive the World Mobile eSIM as a QR code via email, together with your selected Unlimited Global high-speed data plan.
Voice call minutes are included only with the 7-day, 14-day, and 21-day plans and remain valid for five (5) years.
All plans are available for a one-time payment of USD $9.90 (3 days), $19.90 (7 days), $29.90 (14 days), or $39.90 (21 days).
Receiving SMS worldwide is free of charge. If needed, turn OFF your World Mobile eSIM and turn ON your home SIM for 1–2 minutes to receive the SMS, then switch back.
SMS messages can be received on the +44 virtual number assigned to your World Mobile eSIM. Receiving SMS is free of charge worldwide.
Call from your contacts or dial +Country Code, area code (without 0), and the phone number. Answer the callback if prompted.
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Turn ON your World Mobile eSIM and turn OFF your home SIM.
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Enable Data Roaming as follows:
iPhone
Go to Settings → Cellular → eSIM → Cellular Data Options and turn Data Roaming ON.
Samsung
Go to Settings → Connections → Mobile Networks and turn Data Roaming ON.
Android
Go to Settings → Search for “Roaming” and set Data Roaming to Always ON.
- Turn on your World Mobile eSIM.
- You’ll receive an SMS and email with a link to check your balance and view top-up options.
- Choose the data plan duration that best fits your trip (3, 7, 14, or 21 days) and complete your purchase.
FYI: Your eSIM and call minutes are valid for five (5) years, so you can use them across multiple trips.
First, ensure Data Roaming is ON and restart your phone.
If the issue continues, manually select a different network until you are connected.
If you’re still unable to connect, configure the APN settings as follows:
iPhone
Go to Settings → Cellular → eSIM → Cellular Data Network
Set APN: mobiledata
(Delete any existing entry such as “internet”.)
Android
Go to Settings → Search “Access Point Names” → eSIM
Tap Add New APN (+) and enter:
-
Name:
worldmobile -
APN:
mobiledata
Save and select the new APN.
Manually select a different network until you are connected:
iPhone
Go to Settings → Cellular → eSIM → Network Selection
Turn Auto OFF, then select a network manually.
Samsung
Go to Settings → Connections → Mobile Networks → Network Operators → eSIM
Turn Auto OFF, then select a network manually.
Android
Go to Settings → SIM cards & Mobile Networks → eSIM → Mobile Networks
Turn Auto OFF, then select a network manually.
Dial *126* followed by the country code, area code (without 0), and phone number, then #. Please answer the callback if requested.
Contact your carrier to unlock your phone, or use another phone as a Wi-Fi hotspot.
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Restart your mobile device.
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Check your balance by turning ON your eSIM to receive an SMS and email with your current balance and available top-up options.
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Ensure your eSIM is turned ON and your home SIM is turned OFF.